DINEABLE – Terms of Service
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE DINEABLE SERVICES.
ANY DISPUTE BETWEEN YOU AND US MUST BE RESOLVED BY BINDING ARBITRATION. PLEASE READ THE ARBITRATION PROVISION IN THESE TERMS AS IT AFFECTS YOUR RIGHTS UNDER THESE TERMS.
- Our Privacy Statement is included in this document.
- Dineable is a tool for individuals, food preparers, and event coordinators to communicate.
- Individual users enter their food restrictions, requirements, preferences, and special diets into the Dineable Services as a Food Profile.
- Individual users may share their Food Profiles with each other and with food preparers and event coordinators.
- Food preparers may review individual dietary restrictions and offer particular dishes.
- There are no guarantees against cross-contact or other threats.
- Each individual user must make an informed dining choice based on the information
provided by the food preparer.
- Each food preparer user must make an informed service choice based on the information
provided by the individual.
- The Dineable application at app.dineable.com and hospitality.dineable.com is currently in BETA and as such may not be fully compliant with regulations such as ADA, GDPR, and CCPA.
- A portion of our food database and informational content was sourced from the FooDB
- A whole lot more legal stuff our lawyers think you should read, because it applies to all
2. You and Us
Welcome to Dineable. Formally, we are DietaryDNA, LLC (“DietaryDNA,” “we,” “us,” and “our”). We provide a dietary profile management system that enables individuals to manage their diets and also connect with caterers, restaurants, and other hospitality providers (“Hospitality”) that accommodate the users’ diets. We provide our services online, including via mobile applications, websites, electronic mail, texts and other communications (collectively, the “Services”). Some of the Services are provided via our parent sites at Dineable.com and DietaryDNA.com (the “Dineable Sites”).
We use the term “user” or “you” or “your” to mean any user of our Services, whether or not the user has registered with us. We use the term “registered user” to refer to anyone who has registered with us.
A registered user may register with us on his or her own behalf, or on behalf of other people. There are two types of registered users. A “representative” is a user who is authorized by a company or organization, such as a business, caterer, restaurant, or other Hospitality provider (“Company”). An “individual” is a person who registers and uses the Services for the person’s own use, and not as part of a Company. Any user who does not register with us is an “unregistered user”.
If you register on behalf of a Company or another individual, then you warrant that you are authorized by that Company or individual to do so, and that you have the right to bind that Company or individual to these Terms; otherwise, you will be binding only yourself to these Terms. These Terms apply to each user.
Individual users may use the Services to track their diets and the diets of others, including their food restrictions and the food restrictions of their families. All such information is treated as your Content, as discussed below. Individual users may share their Content with caterers, restaurants, and other Hospitality providers to determine the best menu items consistent with their diets, as well as which menu items they should avoid. Each user may allow another user to connect as a “friend”, which permits both users to share their dietary profile and other Personal Information and Content with each other, and with hospitality providers.
Caterers, Restaurants and other Hospitality providers may provide menus and other information about their
businesses, including operating hours, addresses, credit cards and other forms of payment they accept, and other information.
Individual users and Hospitality providers may communicate via the Dineable Services, or directly by telephone, email, texts, or other forms of communication, in order to make and confirm catering orders, reservations, and otherwise communicate.
These Terms of Service (“Terms”) govern your access to and use of our Services. By accessing or using the Services, or by registering as a user, you agree to be bound by these Terms as if these Terms were signed by you in ink on a hard-copy agreement. We may periodically ask you to confirm that you agree to these terms, including by taking particular actions such as clicking a button labelled “I Agree”.
Any personally-identifiable information about you or anyone else (“Personal Information”) may be stored on or through the Services. Please take precautions to protect your password and other account data, and contact us at firstname.lastname@example.org if you believe your account has been accessed by an unauthorized person.
You are responsible for safeguarding the password and other account data that you use to access the Services and for any activities or actions on your account. Therefore, you must not share with or disclose your password or account data to anyone.
We may require you to use a “strong” password or other login process to make it more difficult for others to access your account. However, you acknowledge that passwords and other login processes may be compromised.
As part of the Services, Dineable connects users with others (collectively, “Partners”). Each Partner is solely responsible for the services provided by the Partner, even if Dineable facilitates the communications between you and the Partner.
Each Partner provides its services pursuant to any online, hard copy or other agreements or terms of service (“Partner Agreements”), which are independent of these Terms. Any collection of Personal Information and other Content by a Partner is also subject to the applicable Partner Agreement and the Partner’s privacy statement.
Any information, text, graphics, photos or other materials uploaded, downloaded or appearing on our Services, including all Personal Information, are collectively referred to as “Content”. When you provide Content to us (“your Content”), you warrant to us that you have all rights necessary to provide your Content to us.
In addition to your Content, some of the Content on the Services is owned by us (“DietaryDNA Content”), and by other people and entities (“Third Party Content”). You may use DietaryDNA Content and Third Party Content for your personal use while you are a user of the Services. Except for your Content, you may not share any Content with any other person or entity without the prior written permission of the owner of that Content. For example, you would need to obtain the prior written permission of the third party that owns the Third Party Content prior to reposting it to another website or sharing it with others.
We own the DietaryDNA Content and the Services. You may not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices in or accompanying the Services or any of the Content other than your Content. You may not reproduce, modify, adapt, prepare derivative works based on, perform, display, publish, distribute, transmit, broadcast, sell, license or otherwise exploit the Services or any Content other than your Content.
All Content, whether publicly posted or privately transmitted, is the sole responsibility of the person or organization that originates the Content. We do not monitor the Content posted via the Services. Except for DietaryDNA Content, DietaryDNA will not be liable for any Content, including but not limited to any errors or omissions in any Content, or any loss or damage of any kind incurred arising out of the Content or any use of any Content.
Your use of or reliance on any Content or materials posted on the Services or obtained by you through the Services is at your own risk. We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services. We do not endorse any opinions expressed via the Services.
You understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings or Content that have been mislabeled or are otherwise deceptive.
For any of your Content that you provide to us, you grant DietaryDNA a nonexclusive, perpetual, irrevocable, worldwide, unlimited, assignable, sublicenseable, transferable, fully paid-up and royalty-free right and license to copy, prepare derivative works of, improve, distribute, publish, remove, retain, add, process, analyze, use and commercialize your Content in any form, format or process now known or hereafter discovered, via the Services or otherwise, including but not limited to any user-generated Content, ideas, concepts, techniques or data, without any further consent by you, and without any notice or compensation to you or to any third parties (“Content License”). Except for the Content License you grant to us, you retain the ownership or other rights you may have to your Content. Prior to providing us with your Content, you should retain a copy of your Content in a safe place accessible to you. As noted elsewhere in these Terms, the Content License does not apply to your Personal Information.
Hospitality users may use portions of the Dineable Content, including the Dineable trademarks and service marks, solely in connection with the Dineable Services. Dineable suggests posting the following Dineable service mark on the menus, websites, social media and other materials that reference the Dineable Services, along the following guidelines: “Dineable helps us offer a great dining experience to guests with food restrictions and special dietary needs or preferences. While we cannot guarantee against cross-contact or other threats, giving us advance notice of your concerns through Dineable helps us be more prepared. Please sign up at www.dineable.com.”
Dineable may use the names, trademarks and service marks of each Hospitality user to advertise and market the Dineable Services.
Any and all use of trademarks and service marks owned by a party, and the goodwill generated thereby, shall accrue to the benefit of the owner of the marks.
You are responsible for your use of the Services, for your Content, and for the consequences of what you do and the decisions you make.
6. User “Do’s” and “Don’ts”
As a condition to your right to access and use the Services, you agree to these Terms and to strictly observe the following Do’s and Don’ts.
Do the following:
Do comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, export control laws, tax laws, and regulatory requirements.
Do provide accurate information to us and update it as necessary.
Do review our Privacy Statement.
Do review and comply with notices sent by us concerning the Services.
Don’t do the following:
Don’t act dishonestly, inappropriately or unprofessionally by posting inappropriate, inaccurate, or objectionable Content.
Don’t reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for any underlying intellectual property contained or embedded in or used to provide the Services or DietaryDNA Content, or any part thereof.
Don’t use software, devices, scripts, robots or other means or processes to access, “scrape,” “crawl” or “spider” any web pages or other part of the Services.
Don’t use “bots” or other automated methods to add or download Personal Information or other Content, or send or redirect messages or other permitted activities, except through tools provided or expressly permitted by DietaryDNA.
Don’t override any security component included in or underlying the Services.
7. How Old are You?
You must be at least 18 years old to use the Services. You warrant that you have the right, authority and capacity to enter into these Terms as a binding agreement.
If you are 17 years old or younger, please ask your parent or guardian to open and operate an account with us on your behalf. If anyone under the age of 18 registers with us or provides any Content to us, the young person’s parent or guardian may contact us at one of the addresses listed below in the “Contact Us” section. We will delete the young person’s account and delete any Content provided by the young person.
As noted in our Privacy Statement, and subject to applicable data protection, privacy and security laws and regulations, we provide the Services to registered users from within the United States, and we currently store all personally-identifiable information (“Personal Information”) of users that we collect and retain on servers inside the United States. At any time after the date of these Terms, we may also choose to store Personal Information and Content on servers located outside the United States.
Certain types of Content you submit to us might reveal your gender, ethnic origin, nationality, age, religion, sexual orientation, health information, or other Personal Information about you or others. Each time you use our Services or submit Personal Information or other Content to us, or register with us, you confirm your consent to the collection, storage, processing, use, sharing, and onward transfer of your Personal Information and any other Personal Information you submit, and all other Content you provide, as further stated in the version of these Terms and the version of the Privacy Statement that are current as of the date of your submission.
9. Our Rights
We reserve the right at all times (but we do not have an obligation) to remove or refuse any Content on the Services, to suspend or terminate users, and to reclaim user names without liability to you. We also reserve the right to access, read, preserve, and disclose any Content, data or other information (including Personal Information) as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of DietaryDNA, the Services, our users and the general public.
10. Links to Third Parties
The Services may contain links to third-party websites, social media or features. There may also be links to third-party websites, social media or features in images or comments within the Services. As noted elsewhere in these Terms, the Services include and contain Content that we do not control, maintain or endorse. The Services may also permit interactions between the Services and a third-party website, social media or feature, including applications that connect the Services or your profile on the Services with a third-party website, social media or feature. DietaryDNA does not control any of these third-party services or any of their content. You expressly acknowledge and agree that DietaryDNA is not liable for any such third-party services, content, or features.
By using a third party service, you acknowledge and agree to the following: (i) if you use a third party service to share information, you are consenting to the sharing of information in and about your profile with and through the third party service; (ii) your use of a third party service may cause your Personal Information and other Content to be publicly disclosed, even if DietaryDNA has not itself provided such information; and (iii) your use of a third party service is at your own option and risk, and you hereby defend and indemnify us against, and hold us harmless from, any harm, damage, cost, and claims that may result from or be related to your use of any third party service.
11. Copyright Policy
DietaryDNA respects the intellectual property rights of others and expects users of our Services to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law (including the Digital Millennium Copyright Act or “DMCA” at 17 U.S.C. §512) and are properly provided to us. If you would like the benefit of your legal protections under the DMCA, please review the DMCA to ensure your compliance.
If you believe that Content has been copied in a way that constitutes copyright infringement or the infringement of other intellectual property rights, please send us a written request to remove the allegedly-infringing Content (“takedown notice”). Each take down notice must be in English and include the following information:
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the copyrighted work claimed to have been infringed.Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled.
- Information reasonably sufficient to permit us to locate the material (e.g., if it is on one of the Dineable Sites, a detailed uniform resource locator or “URL”).
- Your contact information, including your postal address, telephone number, and an email address.
- A statement by you that you have a good faith belief that use of the Content or other material in the manner complained of is not authorized by the copyright owner or other owner, its agent, or the law.
- A statement that the information in the notice is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner or other owner.
- A physical or electronic signature of the copyright owner, other owner, or a person authorized to act on their behalf.
On our receipt of a takedown notice, we may publish the takedown notice to the general public, or provide a copy of the takedown notice to the user that uploaded or provided the Content accused to be infringing (“Accused Content”). For any takedown notice that is subject to the provisions of the DMCA, the original provider of the Accused Content may have the right to send a notice to us (“counter notice”) demanding that the Accused Content be restored to the Services.
In compliance with the DMCA or other applicable law, we may implement any takedown notice by removing the Accused Content or other material from public view on the Services, and we may implement any counter notice by restoring the Accused Content or other material to public view on the Services. In either case, DietaryDNA shall bear no liability to you or anyone else for the posting, removal or re-posting of any Accused Content.
Independent of the DMCA and any other applicable laws or regulations, we reserve the right to remove any Accused Content without prior notice, at our sole discretion, and without liability to you or anyone else. In appropriate circumstances, DietaryDNA will also terminate a registered user’s account if we determine the registered user to be a repeat infringer. Our designated copyright agent for sending takedown notices and counter notices is:
Attn: Copyright Agent, DietaryDNA LLC, 230 Sugartown Road #20, Wayne, PA 19087, USA.
12. Disclaimer of Warranties
SOME COUNTRIES AND JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED TERMS IN CONTRACTS WITH CONSUMERS AND, AS A RESULT, THE CONTENTS OF THIS SECTION MAY NOT APPLY TO YOU.
WE PROVIDE THE SERVICES AND ALL INFORMATION, INCLUDING THE CONTENT, ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DO NOT PROVIDE ANY EXPRESS WARRANTIES OR REPRESENTATIONS ABOUT OUR SERVICES OR THOSE OF OUR PARTNERS.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE DISCLAIM ANY AND ALL IMPLIED WARRANTIES AND REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. IF YOU ARE DISSATISFIED OR FEEL HARMED BY US, THE SERVICES, OR ANYTHING RELATED TO THE SERVICES, YOU MAY CLOSE OR TERMINATE YOUR ACCOUNT AND STOP USING THE SERVICES, AS FURTHER STATED IN THE TERMINATION PROVISIONS OF THESE TERMS. TERMINATION IS YOUR SOLE AND EXCLUSIVE REMEDY.
WE NEITHER WARRANT NOR REPRESENT THAT YOUR USE OF THE SERVICES WILL NOT INFRINGE THE RIGHTS OF THIRD PARTIES. WE DO NOT GUARANTEE THAT THE SERVICES WILL FUNCTION WITHOUT INTERRUPTION OR WITHOUT ERRORS. THE OPERATION OF THE SERVICES, INCLUDING THE DINEABLE SITES, MAY BE INTERRUPTED DUE TO MAINTENANCE, UPDATES, OR SYSTEM OR NETWORK FAILURES. WE DISCLAIM ALL LIABILITY FOR DAMAGES CAUSED BY ANY SUCH INTERRUPTION OR ERRORS. FURTHERMORE, WE DISCLAIM ALL LIABILITY FOR ANY MALFUNCTIONS, IMPOSSIBILITY OF ACCESS, OR POOR USE CONDITIONS OF THE SERVICE DUE TO INAPPROPRIATE EQUIPMENT, DISTURBANCES RELATED TO INTERNET SERVICE PROVIDERS, TO THE SATURATION OF THE INTERNET OR ANY OTHER NETWORK, AND FOR ANY OTHER REASON.
FOR CLARITY, ALL INDIVIDUAL USERS EAT AT THEIR OWN RISK, AND ALL RESTAURANT AND HOSPITALITY USERS SERVE OTHER USERS AND OTHER CUSTOMERS AT THEIR OWN RISK. THE DINEABLE SERVICES CANNOT PREVENT ADVERSE REACTIONS TO ALLERGIES OR OTHER ISSUES THAT MAY ARISE IN THE PREPARATION, SERVICE AND CONSUMPTION OF FOOD, AND DIETARYDNA IS NOT RESPONSIBLE FOR ANY ADVERSE REACTIONS.
You may terminate your Dineable account for any reason or no reason, and at any time. To terminate your Dineable account, contact us at email@example.com. Termination of your account will be effective upon our processing of the notice we received from you.
We may terminate your Dineable account and these Terms for any reason or no reason, at any time, with or without notice. Any termination by us shall be effective immediately or as may be specified in our notice.
We may restrict, suspend or terminate the account of any registered user, or block the access of any unregistered user or registered user, who abuses or misuses the Services. Misuse includes, among other things, registering under more than one identity, infringing any intellectual property rights, using any functionality, feature or capability of the Services to generate, support or transmit any form of spam, engaging in any behavior or activity that we asked you not to do, or any other behavior that we, in our sole discretion, deem contrary to the mission and purpose of Dineable and the Services.
Upon the termination of your Dineable account, you will lose access to some or all of the Services. We may block access to the Services from an Internet Protocol (“IP”) address or range of IP addresses associated with those of terminated users. Upon termination, all licenses and other rights granted to you by us in these Terms will immediately cease, but any licenses you have granted to us will survive termination regardless of the reason for such termination. In addition, any fees invoiced to you prior to termination that have not been paid will continue to be due in accordance with these Terms.
You and any Company agree to defend, indemnify and hold DietaryDNA harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorney’s fees and costs, arising out of or in any way connected with any of the following alleged activities: (i) your Content or your access to or use of the Services; (ii) any alleged breach of these Terms; (iii) any breach, infringement, misappropriation or violation of any third-party right including without limitation any intellectual property right, publicity right, confidentiality, property right or privacy right; (iv) your violation of any laws, rules, regulations, codes, statutes, ordinances or orders of any governmental and quasi-governmental authorities, including, without limitation, any regulatory, administrative and legislative authorities; or (v) any misrepresentation made by you. We ask that you cooperate as reasonably requested by DietaryDNA in the defense of any claim. DietaryDNA reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will not in any event settle any claim against DietaryDNA without the prior written consent of DietaryDNA, which consent DietaryDNA may refuse in its sole discretion.
15. Limitation of Liability
SOME REGIONS, COUNTRIES AND OTHER JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY AND AS A RESULT THE CONTENTS OF THIS SECTION MAY NOT APPLY TO YOU. FOR EXAMPLE, THE STATE OF NEW JERSEY DOES NOT PERMIT THE LIMITATION OR EXCLUSION OF LIABILITY IN CONSUMER CONTRACTS.
TO THE EXTENT PERMITTED BY LAW, NEITHER DIETARYDNA NOR ANY OF OUR PARTNERS, OR ANY OF OUR RESPECTIVE SUBSIDIARIES, AFFILIATED COMPANIES, OFFICERS, EMPLOYEES, MEMBERS, DIRECTORS OR SERVICE PROVIDERS (“DIETARYDNA AFFILIATES”) SHALL BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE FEES, IF ANY, YOU PAID DIETARYDNA DURING THE CALENDAR YEAR IN WHICH SUCH EVENT IS CLAIMED TO HAVE OCCURRED, OR USD $100, WHICHEVER AMOUNT IS GREATER.
NEITHER DIETARYDNA NOR ANY OF THE DIETARYDNA AFFILIATES SHALL BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES OR LOSS OF USE, PROFIT, REVENUE OR DATA TO YOU, ANY ENTITY, OR ANY THIRD PERSON. THIS LIMITATION OF LIABILITY SHALL APPLY REGARDLESS OF WHETHER (I) YOU BASE YOUR CLAIM ON CONTRACT, TORT, STATUTE OR ANY OTHER LEGAL THEORY, (II) WE KNEW OR SHOULD HAVE KNOWN ABOUT THE POSSIBILITY OF SUCH DAMAGES, OR (III) THE LIMITED REMEDIES PROVIDED IN THESE TERMS FAIL OF THEIR ESSENTIAL PURPOSE.
16. General Provisions
Severability. If any provision of these Terms is found by an arbitrator or court of competent jurisdiction to be illegal, void, or unenforceable, the provision will be modified so as to render it enforceable and effective to the maximum extent possible in order to effect the intention of the parties with respect to the provisions within the context of the overall Terms. If a court or arbitrator finds the modified provision invalid, illegal, void or unenforceable, the validity, legality and enforceability of the remaining provisions of these Terms will not be affected.
Entire Agreement. These Terms, together with the Privacy Statement, which is incorporated herein by this reference as if set forth herein in its entirety, constitute the entire, complete and exclusive agreement between you and us regarding the Services, and supersede all prior agreements and understandings, whether written or oral, or whether established by custom, practice, policy or precedent, with respect to the subject matter of these Terms and the Privacy Statement. You acknowledge that you have had the opportunity to review these Terms and our Privacy Statement with counsel of your choice.
Amendments to these Terms. We reserve the right to modify, supplement or replace these Terms, effective upon prior written notice to the email address we have for you. If we have no email address for you, then the modified Terms will take effect ten (10) calendar days after we post them on the Services. Your use of the Services thirty days after any such update or modification shall confirm your agreement to the modified version of the Terms. If you do not want to agree to any version or set of changes to the Terms, you may terminate your account with us, or otherwise terminate your use of the Services, prior to the modified Terms taking effect, in which case the prior set of Terms in effect as of the date of termination shall continue to control any disputes or other issues that may arise regarding your use of the Services. Only modifications, supplements or replacements of these Terms as stated in this provision shall be valid and effective to amend the Terms. Any other purported amendments shall be void and of no force or effect.
No Informal Waivers, Agreements or Representations. Any failure to act with respect to a breach of these Terms by one party does not waive the other party’s right to act with respect to that breach or subsequent similar or other breaches. Except as expressly and specifically contemplated by the Terms, no representations, statements, consents, waivers or other acts or omissions by either party or its affiliates shall be deemed legally binding unless expressly and specifically documented in a writing signed by the parties that refers to the Terms and states expressly the intent to modify or supplement the Terms.
Assignment and Delegation. You may not assign or delegate any rights or obligations under the Terms without the prior written permission of DietaryDNA. Any purported assignment and delegation by you shall be ineffective. We may freely assign or delegate some or all of our rights and obligations under the Terms and Privacy Statement, effective on sending a notice to you at the email address we have for you, or if we have no email address for you, by posting a notice of assignment on the DietaryDNA Services.
Contact Us. You may contact us via email at Info@Dineabe.com . Or via postal mail or courier at:
Attn: Law Department, DietaryDNA, 230 Sugartown Road #20, Wayne, PA 19087, USA.
Governing Law and Arbitration
These Terms and any action related thereto are governed by the law of the State of Delaware, and the federal law of the United States of America, without regard to or application of any conflict of laws provisions or principles. Any dispute between us or arising out of these Terms, the Privacy Statement, the Services, or their performance, shall be determined by one arbitrator in binding arbitration. For any arbitration with a resident or citizen of the United States, the arbitration will be administered by the American Arbitration Association (“AAA”) pursuant to its current Commercial Arbitration Rules; otherwise, the arbitration will be administered by the International Centre for Dispute Resolution (“ICDR”) pursuant to its current International Arbitration Rules. The language of the arbitration shall be English. To accommodate parties and witnesses that may be distant from each other, each hearing shall be conducted and all testimony shall be entered by audio conference or video conference. The award of the arbitrator shall be final and binding on the parties, and may be entered and enforced in any court or other tribunal of competent jurisdiction.
17. Effective Date and History
These Terms were last revised: June 30, 2019.
Prior revisions of these Terms:
- September 22, 2018
- October 30, 2017
DietaryDNA – Privacy Statement
We are DietaryDNA, LLC (“DietaryDNA”, “we”, “us” and “our”). We provide a dietary profile management system that enables individual to manage their diets and also connect with caterers, restaurants and other hospitality providers (“Hospitality”) that accommodate the users’ diets. We provide our services (the “Services”) through our websites at Dineable.com and DietaryDNA.com (the “Sites”), mobile applications, electronic mail, texts, and other forms of electronic communications.
Each person or entity who uses our Services is referred to as a “user” or “you” or “your”. If you subscribe to any of our Services, we will refer to you as a “registered user”. If you are authorized to register on behalf of a company (“Company”), such as a business, caterer, restaurant or other Hospitality provider, the user will be the Company. If you don’t register with us, we will refer to you as an “unregistered user”. This Privacy Statement and our Terms of Service (“Terms”) apply to each user.
This document is our statement of our privacy practices (“Privacy Statement”). Among other things, it explains how we and some of the companies we work with collect, use, share and protect the information you provide to us (“your Content” or “User Content”). The User Content may include any personally-identifiable information, including without limitation name, address, telephone numbers, electronic mail and postal addresses, personal health information, personal financial information, and other sensitive information that identifies or is uniquely associated with an individual (collectively, “Personal Information”). This Privacy Statement also discusses your choices about the collection, storage and use of your Personal Information.
Any Content that is not Personal Information is referred to as “Non-Personal Information.” Non-Personal Information includes information about how users use the Services, what Services users select, how users respond to service offerings, how users share information with others, what users say they like and dislike, all of which we aggregate into larger data sets that do not identify individuals (“Behavioral Data”).
Among other services, DietaryDNA connects users with other companies in the industry (collectively, “Partners”). This Privacy Statement does not apply to any Partners or to any other websites, mobile applications, or businesses. This Privacy Statement does not apply to any Personal Information or other Content collected via any means other than the Services.
By using our Services, you consent to the collection, transfer, analysis, transformation, storage, disclosure and other uses of your Content, including your Personal Information, as described in this Privacy Statement.
Note that the Dineable application at app.dineable.com and hospitality.dineable.com is currently in BETA and as such may not be fully compliant with regulations such as ADA, GDPR, and CCPA.
1. Information We Collect
As noted above, we collect Content from you while providing the Services. Some of the Content is Personal Information that we use to contact you and our Partners, and which is necessary to provide the Services. Other Content we collect from you includes Behavioral Data and other Non-Personal Information that we aggregate, share, and use to improve our Services, the services of our Partners, and others in the industry.
We collect many different types of information from you, both directly and indirectly.
Information you provide us directly
- Registration information. When you create or modify an account, or subscribe to our Services, you provide Personal Information to us, such as your user name, age (to confirm the user as an adult), password, postal address and email address.
- Profile information. You may provide us with additional profile information that you choose to make public or share with other users. You may also provide information to customize your account, such as a telephone number for the delivery of short message system (“SMS”) or text messages. Each individual user may connect with other users as “friends” to share their dietary profile and other Personal Information and Content, and share Personal Information and Content with restaurants via reservation requests and other Hospitality providers. Similarly, Hospitality providers may provide their Personal Information and Content to the Services to attract and communicate with users, make reservations, and coordinate the preparation and delivery of orders. We may use your contact information to send you information about our Services, any orders you place, or to market to you. You may use your account settings to customize notifications from us. If you email us, we may keep your message, email address and contact information to respond to your request.
- Location Information. We may ask for your postal address or your geographic location information, especially if you place an order for Services with us. When you post User Content to our website or to social media, you may provide your location information, including global positioning system (“GPS”) data or other location information embedded in or accompanying the User Content (e.g., in tags or captions).
- Communications between you and DietaryDNA: We may send you emails, SMS or text messages, and other electronic communications for sales and delivery, account verification, notices of changes/updates to features of the Services, technical and security notices, and for other purposes. We may collect and store these communications.
Information we gather from your use of our Services
- Emails. We collect and may save private emails sent to us by users, and we may share your emails with any third parties or other users. Any public posts on Services may be viewed by any user and is public to anyone who visits the Services. You may elect to disclose certain Personal Information and Non-Personal Information. The information you submit in any public forums is not confidential or private, and DietaryDNA does not protect it. All information you choose to provide publicly, including information that identifies you or others, can be read, collected, or used by other users and by other third parties, and could be used to send you unsolicited messages and for other purposes.
- Analytics. We use third-party analytics tools to help us measure traffic and usage trends and other Non-Personal Information for the Services. These tools collect information sent by your device or our Services, including the web pages you visit, add-ons, and other information that assists us in improving our Services. We collect and combine this analytics information with analytics information from other users so that it cannot be used to identify any particular individual user.
- Metadata. Metadata is usually technical data that is associated with other data, including User Content. For example, metadata can describe how, when and by whom an item of User Content was collected and how that User Content is formatted. DietaryDNA may collect and store metadata, including about each user’s public posts on the Services.
- Links. DietaryDNA may keep track of how you interact with links across our Services, including our email notifications and third-party Services by redirecting clicks or through other means. We do this to help improve our Services, to provide more relevant local data, and to be able to share aggregate click statistics such as how many times a particular link was clicked on.
- Device Identifiers. We may access, collect, monitor, store on your device, or remotely store one or more “device identifiers.” Device identifiers are small data files or similar data structures stored on or associated with your computer, phone or other device, which uniquely identifies your device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by DietaryDNA. A device identifier may deliver information to us or to a third-party partner about how you browse and use the Services and may help us or others provide reports or personalized Content and ads. Some features of the Services may not function properly if use or availability of device identifiers is impaired or disabled.
- Log Data. Our servers automatically record information (“log data”) created by your use of the Services. Log Data may include information such as your Internet Protocol (“IP”) address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. We receive log data when you interact with our Services, for example, when you visit our website, sign into our Services or interact with our email notifications. DietaryDNA uses log data to review how we provide our Services and to measure, customize, and improve the Services.
2. How We Store Your Information
- We currently provide the Services from within the United States, and we store all User Content, including Personal Information, that we currently collect and retain on servers inside the United States.
- In the future, we may store Personal Information and other User Content on servers located outside the United States.
- Certain types of User Content you submit to us might reveal your gender, ethnic origin, nationality, age, religion, sexual orientation, or other Personal Information about you or others.
- By using our Services, or by submitting your personal Information to us, you consent to the collection, storage, processing and onward transfer of your personal Information as stated in the current version of this Privacy Statement and the current version of our other online documents, including the Terms of Service.
3. How We Use Your Information
We share and use your Personal Information in the following circumstances:
- Opt-in with Your Consent. We may ask for your permission to share your Personal Information with other people and organizations outside of DietaryDNA, including to help conduct studies or provide you with other services. As with any opt-in procedure, you are under no duty to agree to a request that you opt-in.
- Partners and Affiliates of DietaryDNA. We may share your Personal Information with Partners and with our DietaryDNA affiliates (meaning entities controlled by, controlling or under common control with DietaryDNA) as necessary to sell and provide the Services. However, any Personal Information stored in one country or jurisdiction would not be forwarded to another country or jurisdiction, except in compliance with applicable laws and regulations.
- Opt-out Email or Postal Address. If you supply us with your postal or email address you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not want to receive such mailings, please let us know by sending an email to us at the “opt-out” address, below. We will remove your name from the list we use internally. Opting-out of these emails does not mean we remove your email from our system entirely, because we still retain your email addresses for other purposes.
- Service Providers. We employ third party companies and individuals to facilitate our Services (e.g., payment processing, maintenance, analysis, audit, marketing and development). These third parties may have limited access to your Personal Information only to perform these tasks on our behalf and are obligated to DietaryDNA not to disclose or use your Personal Information for other purposes.
- Required by Law. We may access, preserve and share your Personal Information in response to a legal request (like a search warrant, court order or subpoena). We may also access, preserve and share Personal Information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
- • National Security and Intelligence Activities. We may release your Personal Information to authorized federal officials for intelligence, counterintelligence and other national security activities when required by law. For example, under current law in the United States, certain federal officials may require that we provide Personal Information and other Content in response to a national security letter, subpoena, demand, or court order. In some cases, we would be required not to tell you that we complied with that letter, subpoena, demand, or court order. Where permitted by applicable law, we reserve the right to comply with, or to fight or quash, any such letter, subpoena, demand, or court order.
- Change of Control. If we sell or otherwise transfer part or the whole of DietaryDNA or our assets to another organization (e.g., a merger, acquisition, or reorganization), your Personal Information such as user name and email address, User Content and any other information collected through the Services may be among the items sold or transferred. You will continue to own your User Content, but the license you grant to us in the Terms may be transferred to others.
- Non-Personal Information. We may share Non-Personal Information publicly and with publishers, researchers or connected sites. For example, we may share aggregated Non-Personal Information publicly to show trends about the general use of our Services. Non-Personal Information includes aggregated or collective information about multiple users that does not reflect or reference an individually-identifiable user.
- Other. In addition to some of the specific uses of information we describe in this Privacy Statement above, we may use Personal Information that we receive to:
- help you efficiently access your information after you sign in.
- remember information so you will not have to re-enter it during your visit or the next time you visit the Services.
- provide personalized Content and information to you and others, which, in the future, could include online ads or other forms of marketing.
- provide, improve, test, and monitor the effectiveness of our Services.
- develop and test new products and features.
- monitor metrics such as total number of visitors, traffic, and demographic patterns.
- diagnose or fix technology problems.
4. Your Right to Review, Request Changes, and Disclose Personal Information
Subject to applicable laws and regulations, each user may inspect and receive a copy of his or her Personal Information as stored in the Services. In rare circumstances, we may deny a request, and we may provide you with an explanation. If we deny your request, you may request a review by another professional, who will be chosen by DietaryDNA, and we will comply with the outcome of the review.
Subject to applicable laws and regulations, the Personal Information you provide to us remains completely under your control. If you believe the Personal Information we have is incorrect or incomplete, you may in writing request an amendment to your Personal Information. We will approve or deny each request, and notify you of our decision. If approved, we will amend the Personal Information. We will also make a reasonable effort to notify people to whom the Personal Information was released. In the case of a denial, we will provide the reason for the denial and instructions on how to appeal.
Any information or User Content that you voluntarily disclose for use of the Services, such as your user name, your Personal Information or your User Content, may become available to the public if you release it to other users or to the general public. Once you have shared your Personal Information or your User Content with other people, or otherwise made it public, that Personal Information and your User Content may be re-shared by others.
Our Services are not directed to persons under age 18. We have a managed user feature that allows parents to managed the accounts of their children. If you are the parent or guardian of a person under 18, and you become aware that your young person has provided us with Personal Information or User Content without your express consent, please contact us at firstname.lastname@example.org and we will remove the information or User Content, and we will terminate the young person’s account. You may then establish an account that you manage for your child or guardian.
6. Changes to this Privacy Statement
We may modify our Privacy Statement from time to time on prior written notice sent to the email address we have for you. For any user who has not provided us with an email address, the revised Privacy Statement will become effective no less than ten (10) calendar days after posting on the Services. If you choose not to be subject to a revised version of this Privacy Statement, then you may terminate your account with us.
7. Different Locations, Different Laws
The laws and regulations that address privacy rights and responsibilities (collectively, “Laws”) are different from one to another. Indeed, some of the Laws do or do not apply depending on different factors, including:
- Location or residence of the user.
- Location or residence of the individual that is the subject of the Personal Information (“Data Subject”).
- Location or residence of the person or organization that employs or contracts with the Data Subject.
- Location of each server or other machine where the Personal Information is received, stored, processed or forwarded to.
- Location of the relevant office of DietaryDNA.
Several of the Laws that concern unregistered users, registered users, and DietaryDNA are discussed in this Section, but these are not all of the Laws that may apply. In addition, if there is any conflict or ambiguity between the statements made in this Privacy Statement and an applicable Law, then the Law will control.
7.1 United States Federal Laws
Several of the federal Laws in the United States may apply to the Personal Information collected by us.
Currently, all Personal Information of users resident in the United States is stored on servers and other machines physically located within the United States.
7.1.1 Health Insurance Portability and Accountability Act (“HIPAA”)
Currently, HIPAA does not apply to the Services as we are neither a covered entity nor a business associate (as those terms are used in HIPAA).
7.1.2 Children’s Online Privacy Protection Act (“COPPA”)
Currently, COPPA does not apply to the Services. Each registered user and other user must be 18 years of age or older. We have a managed user feature that allows parents to manage the accounts of their children. As noted in this Privacy Statement, if we learn of any registered user is under the age of 18, or if any parent or guardian of a user under the age of 18 contacts us, we will close that user’s account and remove all information provided by the individual from our Services.
7.2 State Laws in the United States
Individual states in the United States have passed and enforce information privacy and security laws.
7.2.1 Your California Privacy Rights
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your Personal Information by us to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to email@example.com, or send us postal mail at:
Attn: Privacy, DietaryDNA, 230 Sugartown Road #20, Wayne, PA 19087, USA.
Pursuant to California Civil Code Section 1798.83(c)(2), we do not share users’ Personal Information with affiliate companies or others outside DietaryDNA for those parties’ direct marketing use, unless a user elects that we do so.
If you are a California resident under the age of 18, and a subscriber of any site where this Privacy Statement is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to firstname.lastname@example.org. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal, even if requested.
By submitting any Personal Information or other User Content to us, or placing any order with us, you consent to the storage, processing, use and onward transfer of your Personal Information and User Content to us in the United States.
8. Use of Email Addresses and Other Contact Information
We collect the email addresses of those who voluntarily provide them to us, including unregistered users and registered users. You may receive subscription, editorial and other messages from the Services or from us. If you do not want to receive email from us in the future, please let us know at email@example.com.
9. Contact Us
If you have questions or concerns about this Privacy Statement, please contact us online at firstname.lastname@example.org, or by postal mail addressed to:
Attn: Privacy, DietaryDNA, 230 Sugartown Road #20, Wayne, PA 19087, USA.
10. Revision Date and History
These Terms were last revised: June 30, 2019.
Prior versions of this Privacy Statement are listed below:
- September 22, 2019.
- October 30, 2017.